Showing posts with label patron stories. Show all posts
Showing posts with label patron stories. Show all posts

Saturday, September 6, 2008

Just because we have comfy chairs doesn't mean the library is your living room.


I was working the circ desk today when a woman and her daughter came up, obviously shaken. They said that this creepy dude had been following them around and they were afraid he was going to follow them to their car. He had been crouching down to look at some books, but it became evident that he was...ah...pleasuring himself. In the stacks of the public library. Gross! I didn't get to speak to anyone else about it until a little later because we were so busy today. I feel bad. He basically got away with it. But I will not forget his face, creepy pedophile mustache and all. YOU HEAR ME, CREEPY DUDE? YOU WILL BE VANQUISHED!

Ex libris,

Marissa

Tuesday, August 26, 2008

Further thoughts on "Busted!" post


I wrote in a previous post that librarians judge patrons on the books they read and talk about them behind their backs. Also, I have posted a few patron stories of my own about silly things that have happened to me, mostly in the children's library. That article really made me nervous, so for my own peace of mind I want to put down some thoughts.

First: judging patrons by what they read. I think that "judging" may be the wrong word. Rather, I can learn a lot about people by what they borrow from the library. Some people are just into reading bestsellers while others read all the James Patterson they can get their hands on. (Side note: James Patterson is a machine. Every other day there is a new one.) Some patrons are into high literature while others just read fluff. There is a psychology experiment in there somewhere just waiting to be analyzed.

Second: talking about patrons behind their backs. I think in every job, especially where one serves the public, there is behind-the-back mumbling. It is the way of the world. In libraries, know that we talk about the good patrons as well as the difficult ones. And also, pay your fines. It would make us a lot less grumbly.

Third: blogging about patrons. I find this to be a rather harmless activity (although I am clearly spooked by what happened to that Michigan lady). I am not looking to make money from my blog, I am sharing experiences that I found amusing. It is kind of like those TV specials about "The World's Dumbest Criminals," except there is (usually) no crime involved, just silliness. Also, my blog isn't just about library patrons. It is about books and art and library school and reading and all sorts of book-related stuff.

Ok, so I've said my bit. What do you think? Am I wrong to discuss my work experiences in this way?

Busted!


A woman in Michigan was fired from her library job for writing a book about all the nutty things that go on and all the colorful patrons she deals with. Or dealt with, since she was fired. This article was emailed to me and some other staff by Melissa, our A/V librarian. Hmm. That makes me a little bit paranoid. Number one, I don't write under a pseudonym. Number two, I write about amusing patrons. I realize I have not disclosed the library I work at, but it's not that tricky to figure out, methinks.

However, I am not looking to make money from my patron stories. Fact.

I will be more judicious.

Ex libris,

Marissa

Friday, August 22, 2008

Patron stories: Laying down the law


A Wisconsin woman was arrested for failing to pay her library fines. Apparently her fines amounted to about thirty dollars, but she ended up having to pay for bail in addition.

Thirty dollars? We have some patrons who owe us more than $100! We need some of those Wisconsin cops to show Connecticut cops how it's done.

Ex libris,

Marissa

Thursday, August 21, 2008

Blogging librarians


As I troll around the interwebs, I keep finding more and more blogging librarians. I love it! My blog list keeps getting added to. I love to hear other people's patron stories and other ridiculousness. I think working in a library still has this quaint image, but man, it isn't true. It is a busy, hard, noisy job. That is why everyone blogs...because if we didn't, we'd kill the patrons and maybe each other. (I still want to get a blow gun with poison darts to take people out.)

If the patrons only knew, right?
We judge you by the books you read.
We have heard every story about why your books are late.
We know you took the book to the beach because it is full of sand.
We know you let your kids use our DVDs as coasters because they are sticky with apple juice.

We talk about you behind your backs.

And we blog about you, too!

Bwahaha.

Ex libris,

Marissa

Tuesday, August 12, 2008

Patron stories: Directionally challenged

This just happened while I was sitting here at the children's desk.

Patron: Is this the circulation desk?
Me: No, it's out there. (points)
Patron: Out where you check out?
Me: Um...yeah.

Checking out implies circulation, yes? Where books circulate in and out of the library?

Bueller?

Patron stories: Late start on summer reading


Last week, a woman came into the children's library while my pal Ketti and I were on the desk. She looked a little confused, so I said, "Can I help you?" She said, "Yeaaah, umm, my daughter got a reading list at the end of school? And we can't find it? Do you have a copy of it?"

I think the schools should stop giving out the lists because everyone loses them. We have all of them for the local schools in a large white binder, which I pointed out to this woman.

A minute later, she's back up at the desk with the binder in her hands. She says, "Soooo, what do I do now? Do I have to, like, remember the books and then find them? Or do you maybe have a piece of paper I can write them down on?"

Ketti and I gave each other a look. Was this woman for real? It's like she had never been in a library before. I think maybe that was true. Ketti said that she could photocopy the list or write down the books and then use the card catalog to find them on the shelves. She might as well have been speaking Greek.

The patron also needed the list on which to write down her daughter's books. Apparently, they lost that too and the daughter was upset that she might not have the right paper when school starts again in a few weeks. And then here was the clincher for me: "My daughter has to read TWO books!"

I almost died. Now, I know everyone is not a reader, but two books over the course of two months? It was like someone had asked her daughter to eat a plate of maggots.

They found their books and the woman thanked me, which was nice because a lot of people have zero manners. I found it so amusing that she thought she'd have to remember the books and then hunt for them. TWO of them no less. But at least she made the effort to come to the library and get started on summer reading, even though it was late.

Patrons are funny.

Ex libris,

Marissa